Opening Hours

Opening Hours of the Outlet Park

from Mon. to Sun. (include national holidays)11:00~21:30

※ Please refer to the announcement in the Park for updated opening hours in any special condition

Service Content of the CounterService Content
of the Counter

※ 1F/ZONE B
  • Floor & Event Guide
  • Paging
  • Simple Injury Care
  • Parking Discount
  • Lost Property /
    Found Property Arrangement
  • Receipt
    Invoice Service
  • Stamp for Invoice for Tax-Refund
  • Customer Feedback
Floor Guide ※Please refer to the floor guide for details

Other Services

  • Breastfeeding Room
    Breastfeeding Room 2F/3F
  • Diaper Changing Table
    Diaper Changing Table Each Floor
  • Toliet for Children
    Toliet for Children 1F
  • Accessible Toilet
    Accessible Toilet Each Floor
  • Accessible Elevator
    Accessible Elevator Each Floor
  • Apparel Alteration (paid service)
    Apparel Alteration (paid service) 3F
  • Electronic Lockers
    Electronic Lockers 1F
  • ATM
    ATM 1F
  • Power Bank Rental Service
    Power Bank Rental Service 1F
  • Smoking Room
    Smoking Room Each Floor
  • Automated External Defibrillator (AED)
    Automated External Defibrillator (AED) 1F
  • Taxi Stand
    Taxi Stand North Exit
  • 投幣式輪椅租借
    Paid Wheelchair loan 1F
  • Paid Strollers
    Paid Strollers 1F
  • Free Wi-Fi
    Free Wi-Fi Whole Building
Floor Guide ※Please refer to the floor guide for details

Tax-Refund Information

  • Location

    Service Counter at 1F

  • Applicant

    Customer stays in R.O.C. for less than 183 days since the day of entry with any of the following identification:

    A Non-R.O.C. Passport

    An R.O.C. Passport not furnished with National ID Card Number

    Travel Permits

    Entry/Exit Permits

    Temporary Visitor Permits

  • Amount

    Over NT2,000 in one day (tax included, to be conducted from the 1st of May, 2016)

  • Application Time

    On the day in which the shopping was made (during the opening hours)

  • Duty Free Good

    Duty Free Good Any daily ware or goods except:

    Consumables or services, such as food or shipping fees, that have been partly or totally consumed

    The goods should be carried by the applicant when leaving R.O.C. after this stay. (Must be carried out abroad within 90 days)

  • Required Documents

    Receipt or invoice of shopping made on the same day(tax-refund would not be accept for receipt or invoice from shops other than SAN NAN OUTLET)

    Passport or entry/exit permits of the applicant

    A VAT Refund Claim Form for Eligible Goods Purchased by Foreign Traveler will be made.

  • Process

    The VAT Refund Claim Form for Eligible Goods Purchased by Foreign Traveler, receipt or invoice, and the purchased goods should be presented to the customs for inspection and tax-refund.

  • Tax return

    5% of the vending price (included).

  • Transaction fees

    20% of the returned tax.

  • Tax return method

    Cash, cheque and credit card.